Greetings!!

Just a little post on Track's Customer Service.  I bought a Phenom Unleashed off a fellow ballreviews.com type.  Received it and noticed when took it in to get drilled that no CG marking was readily visible.....and that the marking it had on it wouldn't make sense for the three inch pin that it was.  Ball was drilled with that as the CG and got serious wobble and knew we missed on it....replugged and tried again...and weight's were way out.......so contacted Track to see if we just screwed up on the drilling.  Sent them pics of the drilled ball...told them bought it here at ball reviews and just was wondering if we made a mistake drilling and if they had any suggestions.

Well today I was contacted by Bill Monce and a new Phenom Unleashed is heading my way and will be here in a couple days.  

Big time Kudo's to Track and their customer support from me!!!

Thanks Track and Mr Monce!

Mike
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My personal savior is common sense.
How can being so RIGHT be so very WRONG?

That's what I've been trying to convey to you guys all along...they're good people over there...they'll listen.  Glad you got your stuff Ex, wasn't sure with the Xmas mail and all...
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Rick Leong
Ten Pins Pro Shop
Track Pro Shop Staff