Oh, I disagree. It takes a lot of commitment to put out that much time away from your shop, and sometimes the quality, shall we say, varies.... Like the guy normally in the Storm booth who spends half his time explaining how he knows everyone in the industry and what's wrong with each of them, or the guy in Vegas last year who I hadn't seen before. He screwed up a Switch Grip on the first 2 tries, and gave me the third, which hurt so much I had to throw it away. After 29 years, and multiple balls drilled, visits to the booth, I guarantee there are people in the booths I'd love to know about, and people in the booths I know (now) to stay away from. Fortunately, I'm set now with a decent driller, but I have others going with me who will be looking for help due to issues in their local area. Any good or bad references are certainly appreciated...