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Author Topic: Problem getting my USBC password reset  (Read 2386 times)

lefty50

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Problem getting my USBC password reset
« on: May 26, 2012, 09:20:54 AM »
I have tried to login to the tournament forum, but my password does not work. On three separate occasions I have tried to reset my password, but I never get an e-mail from the site. I have also tried to reregister using an alternate e-mail account, but that won't work because the site says that my ID is already in use. I have looked for a tech support link, but no joy. Can anyone tell me where to send an e-mail asking for help resetting the password under these conditions?

Thanks in advance.
« Last Edit: May 26, 2012, 10:17:33 AM by lefty50 »

 

r534me

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Re: Problem getting my USBC password reset
« Reply #1 on: May 26, 2012, 04:36:56 PM »
Did you change to see if the reset email went to a spam or junk mail folder?

I have tried to login to the tournament forum, but my password does not work. On three separate occasions I have tried to reset my password, but I never get an e-mail from the site. I have also tried to reregister using an alternate e-mail account, but that won't work because the site says that my ID is already in use. I have looked for a tech support link, but no joy. Can anyone tell me where to send an e-mail asking for help resetting the password under these conditions?

Thanks in advance.

lefty50

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Re: Problem getting my USBC password reset
« Reply #2 on: May 26, 2012, 04:41:55 PM »
Good thought, but yes. I keep junk mail disabled for that exact reason. I run email at the office and always live by the rule... Better to delete the spam than lose valid mail. My office filter is set to blatant only and home is disabled. Checked again just in case, but no joy.

MI 2 AZ

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Re: Problem getting my USBC password reset
« Reply #3 on: May 26, 2012, 07:06:06 PM »
I have tried to login to the tournament forum, but my password does not work. On three separate occasions I have tried to reset my password, but I never get an e-mail from the site. I have also tried to reregister using an alternate e-mail account, but that won't work because the site says that my ID is already in use. I have looked for a tech support link, but no joy. Can anyone tell me where to send an e-mail asking for help resetting the password under these conditions?

Thanks in advance.


Are you talking about the USBC site?  If so, in their forums I found this for contacting them:

The BOWL.com Forum is a place for bowlers to connect with other bowlers and discuss the sport.

The Forum is not designed as a way to submit direct questions to USBC.

You are invited to check out the new "Contact Us" page at BOWL.com/contact. That newly reorganized page will help you find the right person or department to answer your question. As always, you may email us at bowlinfo@bowl.com and the staff in the Bowling Information Center will direct your question to the right person.

_________________________________________
Six decades of league bowling and still learning.

ABC/USBC Lifetime Member since Aug 1995.

lefty50

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Re: Problem getting my USBC password reset
« Reply #4 on: May 26, 2012, 07:17:44 PM »
That's certainly worth a try, I'll give it a shot.
Thanks!