It may be different for the tournament, but...... I've emailed them in the past on rule related questions and it was a good 24 hours before they respond back.

I emailed back in February for showcase lanes, and sent my email on a wednesday....got a response the following monday. So it took a few days, but once I received the initial reply, it was smooth sailing from there. I noticed in the email chain that the original email i sent to the address provided on the flyer gets forwarded to the appropriate person. That may be what slows down the initial response. Hope that helps some.

Here is the direct contact for the showcase lanes POC, at least this is who I talked with;

 

The response was not based on my original email.  When USBC confirmation the reservation date late Wednesday via email I saw my original email in it.  By then, I had already communicated with Debbie and received a phone call from Alington, TX asking to confirm the time and date.  I think it was sent from one department to another and that caused a delay.  It would seem much easier to email the scheduling directly instead of the main email and then have that person distribute them.  You might hear something by Monday.  

I don't disagree with anything you stated.  

 

I did one better..I emailed Matt C from Bowl dot com before I had her address.  He forwarded my request to her. 

 

matt.cannizzaro@bowl.com  

 

edit:  I received a response to my original call this morning...only 8 days after I placed the first call 

 

Edited by r534me on 4/21/2012 at 12:54 PM