I emailed them a few days ago about my renewal, and Betsy will send out a warning/letter letting you know if your membership is about to run out. Contacting them via their website will get the quickest response if you would like some information, and you probably won't recieve a reply until monday evening because they aren't there on the weekends, but on week days they usually reply the very next day, or same day if you do it early enough.
Later,
REvans284